Reviews - Bijan Rugs

Excellent

5.0

★

Based on 84 reviews from

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Sophia K

★★★★★

Francesca Coles

★★★★★

Great service directly from Bijan himself, who answered my queries. Very happy with my Kars rug, which arrived promptly via courier for no additional cost.

Response from the ownerThank you, Francesca, for your kind words and we appreciate your business and the time you have given us.Thanks & regards.Bijan 0425 23 23 24

Susan Griffiths

★★★★★

Bijan is fantastic, helpful and so knowledgeable. His shop is full of beautiful rugs which are extremely good value. We are thrilled with our gorgeous new carpet and would buy more if only our house could fit them. He is also cleaning and repairing our other rugs. 5 stars, highly recommended.

Response from the ownerHi SusanThank you so much for your kind words which makes us try harder to satisfy our customers in services we provide.Thank you for your business and looking forward to seeing you again.RegardsBijan0425 23 23 24

Andrea Farrell

★★★★★

I was very happy with the purchase of my rugThe delivery was fast, the service was great and the price was greatThe quality is also excellent

Response from the ownerHi AndreaThank you for your kind words.customer satisfaction is our first priority in this business.once more we thank you for your business and excellent review.RegardsBijan 0425 23 23 24

David Haviland

★★★★★

I purchased two rugs from Bijan's Rugs this week. Great customer service and great prices. Both Bijan and his son were very helpful, knowledgeable and patient, they allowed me to take the rugs home to ensure they were suitable for the space and exchange if necessary. All in all a pleasant experience.

Response from the ownerHi DavidThank you so much for your kind words and we appreciate your business.We try our best to give the best customer service that we can. your comments give us guidance to do better as we go forward.once more thank you and looking forward to seeing you again.Please do not hesitate to give us a call if you have any questions.Thanks & RegardBijan & Ash0425 23 23 240416 11 66 10

E Adlam

★★★★★

My visit to Bijan’s rug shop yesterday was a pleasure. Such a lovely, helpful gentleman. He understood exactly my preferences in colours and design and I came away with a rug that we love and what’s more fits perfectly in our home.Excellent prices too. Thank you Bijan

Response from the ownerThank you so much for your kind words, Erika.It was a pleasure serving you and we thank you for your business. Please do not hesitate to call us if we could help.you. Thanks for the photo you sent us, the rugs looks gorgeous in your hallway.Thanks, and regards.Bijan0425 23 23 24

Chris Steains

★★★★★

Very helpful and knowledgeable staff at Bijan Exclusive Rugs. They provided clarity on what type of rug would suit my needs. Best part was they allowed me to take rugs home to try out before buying anything, which I think is the only way to really know if a rug is going to be suitable.Purchased a second smaller rug from Bijan. They had a great sense of what rug would be suitable for the space and what would go well with our existing rug.

Response from the ownerHi ChrisThanks for your kind words, we appreciate your business and look forward to serving you whenever is convenient.We try our best to please the customers and give them the best service that they deserve.Looking forward to seeing you soon.Thanks & regards.Bijan & Ash0425 23 23 24

Catherine Cornelius

★★★★★

If we could give 6 stars, we would! Bijan and Ash made shopping for our rug an absolute pleasure. Not only do they have the best selection of fine quality rugs, but they bent over backwards to make sure that we were happy with our purchase and were extremely helpful, polite and professional. We couldn't recommend them more highly.

Response from the ownerDear CatherineYou made our day by this kind and encouraging words. We thank you and appreciate your business immensely.your encouraging words makes us to do more for customers.wishing you all the best and hope to be seeing you soon. Thanks & regards.Bijan 0425 23 23 24Ash 0416 11 66 10

Antonella Ball

★★★★★

I have bought many persian rugs from Bijan Exclusive Rug.They have the best selection, price and customer service.I wouldn't go anywhere else.

Response from the ownerHi Antonella Thank you son much for your kind words. We appreciate your business and support during all these years. Customer satisfaction satisfaction is our main goal in Bijan Exclusive Rugs.Thanks & regards Bijan & Ash0425 23 23 24

Kristin Sorensen

★★★★★

Excellent customer service, couldn't ask for better communication.

Response from the ownerHi Dr SorensenThank you so much for your kind words. Customer satisfaction is our first priority at Bijan Exclusive Rugs. Thanks & regards Bijan0425 23 23 24

Paul Byrne

★★★★★

My wife and I took a Turkish silk rug to Bijan for cleaning. The rug had not been cleaned for more than 15 years and was very drab. We were very pleased with the results after it was cleaned - the rug was much brighter and vivid.

Response from the ownerHi PaulThanks for your kind words and we are pleased that you liked our washing service. At Bijan Exclusive Rugs our motto is to serve the customers the best way we know. Once again thank you for your business. Thanks, and regards. Bijan0425 23 23 24

Elizabeth Minogue

★★★★★

Fabulous experience! Ash delivered straight to my door with my rug and also gave me a box of chocolates as a token of his appreciation - highly recommend - beautiful rug - blown away!

Response from the ownerElizabeth, thanks for your kind words and business. Our first goal in business is customer satisfaction, and your satisfaction is our ultimate goal.ThanksBijan & Ash

(02) 9967 2888

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